Looking for care

We appreciate the care sector can be tricky to navigate at times and we are committed to supporting you as much as possible through, what can often be, a difficult and emotional time.

Whilst we hope our website gives you an insight into what life is like at Water Mill House Care Home, it can never compare to actually visiting us and experiencing our atmosphere, meeting our team and residents and looking around our beautiful home.

Naturally, you are more than welcome to come and visit at a time to suit you and we’d encourage you to contact us beforehand so we can make sure Noelia, our lovely home manager is here to meet you.

If you have any questions, or would rather chat with us before your visit, please call us or complete our short contact us form and we’ll be sure to be in touch as soon as possible to see how we can help.

Contact us


Visiting us

Water Mill House Care Home

Rose Lane (off Red Lion Lane)Hemel HempsteadHertfordshireHP3 9TE

Tel: 01442 899 000

Fax: 01442 214 888

Email: info@carebase.org.uk


Travelling from the A4251, up Nash Mills Lane and onto Red Lion Lane, take the left-hand turn into Rose Lane (if you reach the roundabout with our home on the corner, you have gone too far).

When you are on Rose Lane, take the very first right-hand turn which will bring you to our home’s car park gates. Drive up to them and they will automatically open for you.


Looking to join our team

We’re always on the lookout for amazing people to join our team. If you are kind and caring and dedicated to helping people, you can find more information about our current jobs available, as well as how to get in touch with any questions on our jobs’ sections of our website.

Alternatively, if you would prefer, you can fill in the contact us form below – just be sure to select your enquiry is about a job so we can make sure it gets straight through to the right person who can help.

Contact us


Comments, compliments and complaints

We warmly welcome and encourage all types of feedback as it enables us to pass on our thanks to our amazing team members as well as identify areas for continuous improvement.

If you have a comment, compliment or complaint, please feel free to call our home manager Noelia, or complete our contact form.

If you prefer, you are also more than welcome to contact a member of our central office team on the details below:

Email us: info@carebase.org.uk
Call us: 0208 879 6550 (Monday-Friday, 9am-6pm)
Write to us: Water Mill House Care Home, Central Office, 3rd Floor, The Courtyard, 7 Francis Grove, Wimbledon, London SW19 4DW

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